Designed with intention.
Accessible to all.
At Élevé, we believe that fragrance, storytelling, and design should be experienced without barriers. Every digital touchpoint is crafted with the same care, clarity, and cultural sensitivity that define our artisan fragrances.
Accessibility isn’t an afterthought. It is woven into our creative process from concept to launch, shaped by our belief that intentional design should honor the diverse ways people navigate and experience the world.
Our Accessibility Philosophy
Just as scent captures emotion, memory, and identity, our digital spaces aim to create experiences that feel intuitive, inclusive, and welcoming. We are committed to ongoing improvements that help every visitor explore Élevé with independence and ease.
Conformance Status
Élevé strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We are currently partially conformant, which means that while much of our content meets the standard, some areas are still being refined as part of our ongoing accessibility work.
Scope and Third-Party Content
This statement applies to byeleve.com and all associated pages.
Some parts of our website include third-party tools such as:
• Payment provider checkouts
• Embedded social feeds or widgets
While we prioritize accessibility in all content we directly control, we acknowledge that third-party integrations may not yet fully meet WCAG or ADA standards.
We address this through:
• Regular accessibility reviews including third-party areas
• Collaboration with vendors to encourage accessibility commitments
• Evaluating new tools for accessibility before integration
• Providing alternative access or assistance where appropriate
While we strive to ensure accessibility across all touchpoints, some third-party content may be governed by external accessibility standards beyond our direct control.
Accessibility Features at Eleve
To support a more inclusive experience, we incorporate:
• Meaningful alt text across product imagery and storytelling visuals
• Keyboard navigation support with visible focus states and logical tab order
• Semantic HTML and appropriate ARIA usage for assistive technology
• Clear form labels, instructions, and error messages
• Descriptive link text for clarity and context
• Responsive design that supports zoom and text resizing
• Color contrast that meets WCAG 2.1 AA guidelines
Technical Compatibility
Our site is optimized for modern browsers and assistive tools including:
• JAWS
• NVDA
• VoiceOver
• TalkBack
• Keyboard-only navigation
• iOS and Android accessibility features
Older browsers or outdated assistive tools may provide a less optimal experience.
How We Test
We evaluate accessibility using:
• Automated tools including axe and Lighthouse
• Manual testing across key user flows
• Screen reader and keyboard-only navigation checks
• Annual comprehensive audits and post-update reviews
Feedback and Support
Your experience matters.
If you encounter any difficulty accessing content on byeleve.com, please reach out.
Email: [email protected]
Response Time: 1 to 2 business days
To help us resolve the issue, please share:
• The page URL
• The barrier encountered
• Your browser and device
• Any assistive technology used
We will provide alternative formats, accommodations, or direct support at no additional cost.
Our Ongoing Commitment
Accessibility is an evolving practice, and we are continuously working to improve. As Élevé expands from candles to diffusers, personal fragrance, and beyond, we remain dedicated to ensuring every digital experience reflects our values of care, intention, and inclusive design.
We refine, we test, and we listen, because beauty should always be within reach.
Accessibility standards and technologies evolve, and we are committed to reviewing and improving this experience over time.
Élevé
Everything else can wait. Including barriers to beautiful experiences.